Fiddlesticks Order Form Introduction

Fiddlesticks offers Free Shipping, within the
Contiguous 48 states on Orders Over $100.00
(One shipment to one address)
NOTE: Discounted Items do not apply
toward "free shipping" total

Preorders and your way of assuring that you
will receive the product when it arrives
at Fiddlesticks. When you "order", we
will enter your order into our
2017 Reservation System and
reserve incoming items for you and ship them
when they become available. Your credit
card is not charged until shipment is made.

Backordered items will not be available to ship
until they arrive, therefore all items on that
order will be held for you and shipped when the backorder
item arrives. If you request separate shipments on your order,
additional shipping charge will be incurred.

Shipping is charged by weight of the box
and as close to "actual" shipping charges as possible.
We do not have a handling fee.

Shipping is as follows:

Lighter weight boxes (generally 2 pounds and under) -
US Mail Priority (with a 2-3 day delivery) $6.95 - $13.95.

Heavier weight boxes (over 2 pounds) -
FedEx Ground (5-7 day delivery) $8.95 - $13.95.

The minimum shipping charge will be
$5.00 and the maximum shipping charge
will be $16.50. (Does not apply to Discounted items)

The exceptions are catalogues and
very small items which will be shipped
First Class or Media Mail if possible.
Minimum shipping on these items is $3.50.

Our Return Policy is 10 days from the day you
receive your order.

Return freight charges are your responsibility.

Include a copy of your invoice and return by insured
UPS, FedEx or USPS.

A 15% Restocking Fee may be charged on
all returned orders.

Please do not destroy packages when opening.
Products must be returned in their original product gift boxes.
Do not tear foam, box or enclosure cards.
Items damaged by improper packaging, care or
handling on customer part are not returnable.
Products must be returned in original saleable condition.

If your order was shipped free, you will be credited
the amount of the product(s) returned minus
our shipping costs.

Seasonal products may be returned for
store credit only.

No returned merchandise will be accepted without prior approval by calling
214-491-6335 for authorization.

Return to:

Fiddlesticks - Returns
1912 University Business Drive
Suite 403
McKinney, TX. 75071

(Items which were discounted, special orders,
limited editions and event pieces secured with
a deposit are not returnable.)

*All orders are final 30 (thirty) days after the
order is shipped.